Terms & Conditions

Payment

Palette Arts requires that all work be paid in advance. In return, Palette Arts guarantees satisfaction of our work.

Limit of Liability

Submitting any print, disk or other original material to Palette Arts for printing or other handling constitutes an agreement by you that any damages or loss by our company will only entitle you to a replacement with a like amount of disk or other material. Except for such replacement, the acceptance of the print, disk or other material is without warranty or liability and recovery for any incidental or consequential damages is excluded. Prices and services are subject to change without notice. Palette Arts is not responsible for artwork and other original materials submitted for any purpose. It is your responsibility to insure them for their full value any time they leave your possession. Should the original material involve high origination costs, this must be declared in writing at the time the original materials are delivered and then accepted by an officer of Palette Arts, indicated by a signature.

Copyright Claims

Purchaser agrees to hold harmless and to indemnify Palette Arts for all costs, expenses, attorney’s fees or judgment’s resulting in any claim or lawsuit against Palette Arts at the request of the customer or Copyright holder. It is illegal to reproduce copyrighted materials without written permission. When you are bringing copyrighted materials to Palette Arts, you must notify us of the copyright, and provide us with written and signed release of copyright for your job.

Satisfaction Guaranteed

We do expect you to be satisfied with our work. If for any reason you are not satisfied, we ask that you return any finished work to us and we will gladly refund your payment. Please read our Return Policy for more information on this.

Copyright Protection

Palette Arts will not resell any art that is produced for any of it customers without express permission.

Archival Inks

The Palette Arts can only claim that the prints we produce will last as long as the manufacturer claims. We only use Canon Lucia inks that are rated to last 95 to 200 years under normal viewing conditions. For more information on Canon inks and their archival properties, you may download these articles from www.canon.com.  Canon USA Lucia Ex Inks    WIR Canon8300 2010 09 02

Archival quality is also determined by the media or substrate used. All of our materials are rated for high archival permanance of 100+ years.

Privacy

Palette Arts does not share or resell your personal information such as email address, mailing address, phone number with any third party.